Case Study: Reducing downtime from days to minutes for client in food manufacturing industry
When our distressed customer came to us with an unexpected servo motor and gearbox breakdown, they weren’t just staring down the barrel.
They were staring down three.
With their entire production line out of action, no backup unit or spare parts and an estimated 16-week ’emergency’ replacement delivery, they were facing:
- £10k in lost production and wasted resources – every single hour
- A staggering £2m penalty for failing to meet a client’s strict 3-week delivery deadline
- A huge hit to their reputation that would severely jeopardise their future.
In short, disaster. Or not. Thanks to calm heads, a careful analysis of the situation and some creative CPM problem-solving. Read our case study below to find out how we reduced downtime from days to minutes for this customer.
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