Skip links

Expert Q&A: What makes our approach to testing so reliable?

We are well known for the thoroughness of our testing regimes.

Here, General Manager Rishi Hirani explains why testing is so important to us – and you.


1. How does CPM’s approach to testing differ from most other companies?

Customers need to know that when their asset lands back on site, it’s going to work. It sounds obvious, but this level of testing isn’t common. We’ve invested heavily in the equipment, systems, processes and training to ensure that everything that leaves our site is fully tested after repair and before despatch, whether it is an electric motor, pump, gearbox, fan, blower, or any other rotating machine. In most instances, because we understand the customer, we replicate site conditions. If this isn’t possible, we are always available to reinstall on-site and commission the machine.

2. You have invested heavily in testing equipment, what do you have on-site?

We have extensive testing capability, I can’t think of a machine we couldn’t test. We carry out medium voltage testing, dynamometer for load testing, submersible and surface pump testing and analytics. We also have vertical testing facilities and advanced analysers – as you can see, we’re rather passionate about this part of our service!

As you can see, we’re rather passionate about this part of our service!

3. What testing do you undertake at the diagnostics stage?

Testing on initial reception is critical to diagnosing the fault and therefore ensuring that the scope of work is accurate. Final testing ensures that the original fault was corrected so we know we’ve done our job properly before the asset leaves CPM, and the customer knows it can be reinstalled and begin working straight away.

4. Is CPM’s approach to testing unusual?

I’d say it’s particularly thorough. Having the equipment and the trained personnel in place to do this level of testing has required significant investment.

5. No asset leaves CPM without being thoroughly tested first, why is this principle so important to you?

It’s very simple – if you cannot test you cannot be sure that the machine has been repaired correctly. That’s why testing is so important to us.

6. What are the main challenges you face with testing?

Replicating the application in which the machine operates on-site is the main issue. Once the machine has been removed from site and from the influencing factors (such as the customer’s mains supply and the other components to which the machine is connected) it’s then usually possible to isolate the problem to a component and not the system.

7. What standards do you adhere to and how do you report results to customers?

We adhere to the standards to which the machine was manufactured and therefore ensure we return it to its original condition when it was purchased.

If you would like to know more about our testing capability, or you would like to discuss using CPM for the repair of your machinery and assets, please do get in touch.  You can follow Rishi on LinkedIn or find out more about our services.